Customer Service & Retention
8 Ways to Market Your Company During a Downturn
How To Never Be Taken Advantage Of When Hiring A Company
I can’t tell you how much money I’ve wasted with bad contractors over the last 20 years with missed deadlines, over-charges, restarts and having to redo the same work I paid them to do a few months after they were gone. Consultants, contractors and agencies that seemed so good when the PowerPoint slides were flying…
Read MoreHow To Grow A Business With Great Sales People And Culture
We spoke to Robert Sprong, owner and president of CWPPC Inc, to get his take on important aspects of developing experienced sales representatives and a collaborative, professional business culture. Over the last 5 years Sprong has trained over 200 sales people, 80 reporting directly to him annually, and has been responsible for 6 million dollars…
Read MoreHow To Acquire And Retain Customers – Tips From A CEO
The Wright Brothers is a company with two main product divisions, one of them assists Keller Williams market centers in recruiting new agents and the other focuses on building web applications for real estate agents and brokerages by providing a tool called Wing Wire, which is an auto blogging platform for individual agents. Wright and…
Read MoreHow To Grow An Age-Old Business Online, Old To New Profits
We spoke to Daniel Passov, Owner of Greek U, about his constant innovation process, through online technology, to stay ahead of his competition. The company has revenues exceeding $1 million with 30% year over year growth. In addition, they have also made the top 100 list for San Diego Business Journals Fastest Growing Companies.
Read MoreCreating A Profitable Business In A Highly Competitive Industry
We spoke to Chad Dannecker, owner of Dannecker & Associates, about his experiences in creating a profitable business in the highly competitive real estate industry. As an entrepreneur, he has consistently increased his revenues year over year and now runs a million-dollar brokerage operation in the heart of San Diego. He began his career in…
Read MoreBuilding A Great Reputation Online, How And Why
We spoke to Gabriel Cooley, Co-founder of Rayco Development Solutions, about how to build a positive online reputation. Rayco’s projected revenues for this year are expected to come in around the 8.5 million mark and the company currently employs up to 100 individuals. After college, the entrepreneur began his career as a general manager and…
Read MoreManaging Inventory And Distribution To Grow Your Business
We spoke to Brenden Hayes, CEO of The Guild Brands to further understand his experience with managing inventory and distribution. The company obtains in demand merchandise and offers it for the best value to customers in price and service. Before becoming CEO of his own company, Hayes worked for an entrepreneur, who had a worldwide…
Read MoreGrowing A Multiple Location Business Successfully
We spoke with Kevin Gelfand, Founder of the six location Shake Smart, about how to successfully grow a multiple location business. Gelfand has always had the entrepreneur mindset; while attending San Diego State University, he began the first student business on campus and went on to start Shake Smart before he graduated. Additionally, he was…
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